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Point200
Films + Photos

what we did:

  • VA, April 2021-December 2022
  • Client communication
  • Project management
  • Contractor management
  • Social media
  • Streamlined client experience

results:

  • Grew team of contractors
  • More than doubled business
  • Added photography as a service
  • Raised prices

"The biggest problem Heather has helped us solve is time and project management. Before Heather, we were spending hours crafting social media posts or writing up neatly designed emails or even scattering through existing client projects double checking behind ourselves that we actually did the task. There was no organizational and we were essentially all over the place.

Heather was able to help us craft a project management system to hold us accountable and was able to complete a good chunk of the tasks inside of the management system. Now, we all have a clear direction of what needs to happen and who needs to do what task. This has saved us a TON of time and a ton of stress in wondering if things are getting done."

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Signature Sweets 
by Amanda

what we did:

  • VA/OBM, October 2020-present
  • Client communication
  • Streamlined client experience
  • Email marketing
  • Social media

results:

  • Continually increasing number of bookings
  • Hitting annual revenue goals earlier every year
  • Growing team of employees
  • Expanded to offer shipped goods this year (2022) - huge goal and milestone

"Heather has helped me in so many ways! I had so many issues with response times with my clients and she helped create email templates and workflows that help me stay on top of what needs to get done. She has gone above and beyond and I'm so grateful for her support in making my business run smoothly so I can focus on my work in the kitchen.

The workflows, templates and the ways she has helped market my business has contributed to continued business growth.  I would absolutely tell anyone and everyone that they need a Heather in their life! Working with her has been completely worth it. 


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Kristen C.
Artistry

what we did:

  • HoneyBook Set Up
  • Was running all inquiries through Gmail
  • Inbox overflowing, disorganized
  • Streamlined communication
  • New, on-brand brochures
  • Set up online scheduling for trial appointments

results:

  • Continued growing team
  • Increased bookings
  • Hired a Virtual Assistant
  • More vacation time!

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Gallifa
Productions

what we did:

  • HoneyBook Set Up
  • Using HoneyBook, but not automations
  • Never followed up with leads after first email
  • Continually getting ghosting
  • Set up HoneyBook with brochures for every type of event with videos of the experience they get when booking, allows clients to select from a wide range of music options and entertainment add ons that easily populate into a proposal
  • Set up automations for frequent follow ups

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Dlicious Sweets Bakery

what we did:

  • HoneyBook Set Up
  • Accepting inquiries through DM, email, Whatsapp - all over the place, can’t keep track of anything
  • Not following up with inquiries, losing business to competitors
  • Set up HoneyBook to direct ALL inquiries to one contact form, everything now goes through HoneyBook with automations for frequent follow ups
  • Proposal templates to easily write up all of the dessert items and rentals needed for events

I highly recommend Heather if your business needs some organization, better client communication and to get systems in place that just make things flow! She's an amazing listener, super detail oriented and truly is able to create something unique for your business.

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Lulu Events Co

what we did:

  • HoneyBook Set Up
  • Built a custom workflow for full planning and partial planning packages 
  • Created custom branded timeline guides, planning check lists and questionnaires
  • Set up automations for following up with leads, and checking in with booked clients
  • Implemented online scheduling tool integrated with iCal

I knew going in that you were going to help me clean up my processes and show me what all I could do; but WOW did you take it to a whole other level. The branding and professional look that you gave me...unbelievable.

This has made my whole process so much easier. I can easily track where I am with all my of projects, and make to do task for myself. I don't have to be constantly on my phone and email and taking away from my family, to make sure that I am getting back to those leads asap. Everything is so much easier. I don't have to rewrite the same email 100 times.. I can just click email template. Automated emails going out to my clients is huge too. Questions aren't being missed or timelines aren't scattered. I am more organized, overall have a more professional outlook and my stress levels have lowered!